This blog is for the students and instructors to continue the conversations on the role of information technology in modern corporations during the second decade of the 21st century. Please feel free to join the conversation by commenting on our discussions.
Wednesday, April 14, 2010
Twitter Reaching out to Developers
http://www.cnbc.com/id/36514015
Bing rolls out real-time Twitter feed

Bing is tapping further into Twitter to deliver the latest tweets on timely topics.
Microsoft's search engine is in the midst of adopting a new feature called Social Search, which will include tweets that are just minutes or even seconds old in regular search results. The goal is to provide more relevant tweets that appear in real time so that people can follow the latest trends and thoughts on subjects of interest, Microsoft'sBing blog announced Tuesday.
----
This mash-up is a great example of how Microsoft is fusing the real time and cached information of the world wide web. Though the algorithms will need to be finely tuned to ensure value add results, the potential relevance of the search results could help Bing gain market share over Google.
Will Twitter open their ads to third parties?


Monday, April 12, 2010
Apple Rains on Adobe's Parade
Yet amid the hype, Apple has stepped up and thrown a wet blanket on the whole idea. Apple spokespeople have been quoted as saying that although the company "embraces standard technologies" , Adobe's Flash is closed and proprietary, and thus Flash is barred from apps created for Apple's iPhone and iPad.
To me the accusation that the proprietary nature of Flash is why Apple has chosen not to support the new CS5 offering from Adobe is a thinly veiled attempt at maintaining a competitive advantage in the marketplace. In fact the opposite appears to be true: Apple's currently enjoys an advantage in the market because of the superior apps that it offers on their devices and they don't want anyone to mess with the current nature of things.
But with Android gaining share in the market Apple is now forcing programmers to choose between which operating system their app will run on. Perhaps more realistically, Apple is just forcing programmers to do more work by creating the same app on two different systems. Seems pretty silly to me... maybe Apple should come out with a catchy ad campaign about how the end user loses out on this one.
Visa uses shopping habits to determine credit worthiness
Have you used your credit card at merchants specializing in secondhand clothing, retread tires, bail bond services, massages, casino gambling or betting? Your credit card issuer may be taking note -- and making decisions about your creditworthiness based on your purchasing behavior.While, it is assumed they were tracking spending habits, the subjectivity involved such as assuming if you shop at thrift stores than you are less credit worthy seems ludicrous.
Imagine if they can combine that with the data from OnStar as referenced in today's class----how will your driving patterns be used by Visa in the future?
Make Your Facebook Account Private
http://howto.wired.com/wiki/Make_Your_Facebook_Account_Private?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+wired%2Findex+%28Wired%3A+Index+3+%28Top+Stories+2%29%29
Facebook recently (in December, 2009) unveiled a radically revamped set of privacy controls. They are better and more forward-thinking than its previous efforts, but Facebook made one very important change in late 2009: almost all user data is now made public by default.
Facebook users were asked to verify their privacy settings using Facebook's "Privacy transition tool" that recommended some default settings. Oddly, the suggested defaults made most profile settings, photo uploads, status updates and application settings viewable by everyone on the internet. This means the whole world could see everything Facebook users post if they didn't change the defaults.
---
This update takes advantage of the average unaware Facebook user. Facebook should have followed a status quo update model and not change a user's privacy for them. The concept of a "Privacy transition tool" is only as useful as its accessibility and Facebook did not think about the Internet of Things. Many Facebook users only check their profiles via an iPhone or other device and it seems that Facebook did not do a good job at universally announcing this privacy update.
Sunday, April 11, 2010
Nonprofits and Geolocation: Fun Now, Funds Later?
I'm not officially studying the nonprofit sector for IS714, but I've had an abiding interest in the area since writing my final paper for IS837 on the strategic use of IT in a British museum. To that end, I was excited to come across a blog post on how the Brooklyn Museum has used FourSquare, an application that allows individuals to "check in" at various locations, share tips on that location with friends, and earn points and status (like becoming the "mayor" of the location) along the way. Thus far, the Brooklyn Museum has used FourSquare to:
- Reward most-frequent-visitors (mayors) with free membership
- Create a mashup with the Yelp API, highlighting the specific restaurant pics of the museum staff among all those in the local area
To facilitate the use of FourSquare, the museum has also created a mobile version of its website, which itself spawned the idea of users going on a "Gallery Tag" mobile scavenger hunt across the museum, labeling objects with either pre-determined or user-created tags.
While the Brooklyn Museum is in something of a playful, exploratory phase with geolocation right now, it's exciting to imagine how the museum might use the technology more strategically going forward. For example, they could:
- Partner with those local restaurants recommended by museum staff, as well as other local shops and services, driving customer traffic bi-directionally by prompting users who have logged in to one venue to complete the pair by logging into the other (e.g., "Visit Joe's Burgers after you leave the museum to get 10% off your check!")
- Use geolocation at a micro-level within the museum, prompting users to log in and comment at those exhibits or works they find particularly interesting. Data patterns on these log ins and comments can then be analyzed to inform decisions on what objects to keep in (or remove from) the current collection, and what types of potential acquisitions make the most sense to purchase given customer viewing preferences.
- Better manage customer retention by analyzing log in data to determine the frequency of an individual user's visits, incentivizing a once-frequent, now-lapsed visitor to come back with a free admission ticket or gift shop discount
It's great to see a non-profit among the pioneers of a new technology - we'll have to stay tuned to see how they proceed!
